Customer Success Manager - Amazon (M/W/D) Amazon TA

Our last-mile delivery service partners (DSP) are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a DSP Pricing & Compensation Manager, you'll make sure we have the best relationship possible with our partners. You will own strategic programs and initiatives using core analytical and project management skills. These projects will directly influence the way we pay our DSPs across our entire European network. Leading strategic programs and initiatives that will drive our DSP payments program, directly shaping the way we compensate our delivery partners across Europe. - Conducting root cause analysis that allows us to understand the financial health of our delivery partners, and develop processes to drive these analyses at scale. - Reporting to senior leadership on key metrics and program updates, with the ability to synthesize data into actionable insights and recommendations. The rapidly growing EU Central DSP Management team works across European countries to optimize our end-to-end relationships with the Delivery Service Partners (DSPs) who deliver directly to our customers. Relevant experience with programme management, demonstrating end-to-end ownership of projects and initiatives. - Relevant experience with Microsoft Office and in particular Excel (eg. Advanced or master's degree. - Relevant experience in a start-up environment, owning the creation of new processes and systems to drive continuous improvement, particularly in the payments/compensation space. - La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.