Critères de l'offre
Métiers :
- Customer Project Manager
- + 2 métiers
Expérience min :
- 1 à 10 ans
Secteur :
- Recrutement et placement
Diplômes :
- Bac+3
Compétences :
- Anglais
- Néerlandais
Lieux :
- Utrecht
Conditions :
- CDI
- 60 000 € - 70 000 € par an
- Temps Plein
Description du poste
By applying to this position, you will have the opportunity to join a large company with great ambitions and close relations. Our customer is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. The platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use the tool.
The CRM Migration Consultant manages end-to-end customer migrations, ensuring smooth transitions to our new platform. This role requires strong technical expertise in CRM systems, data migration, and platform configuration, along with excellent collaboration and problem-solving skills to deliver successful customer outcomes.
Key Responsibilities
The CRM Migration Consultant manages end-to-end customer migrations, ensuring smooth transitions to our new platform. This role requires strong technical expertise in CRM systems, data migration, and platform configuration, along with excellent collaboration and problem-solving skills to deliver successful customer outcomes.
Key Responsibilities
- Migration Execution: Manage the complete migration process using automation tools to ensure timely and accurate customer transitions.
- Customer Platform Configuration: Collaborate with Customer Success Managers (CSMs) to understand and implement the required configurations for each customer on the new platform.
- Data Migration: Oversee extraction, transformation, and loading (ETL) of data, ensuring accuracy, integrity, and security throughout the process.
- Technical Troubleshooting: Apply CRM, database, and migration tool expertise to resolve migration issues and optimize processes.
- Platform Configuration & Testing: Set up platform configurations tailored to customer workflows and conduct testing to ensure a seamless transition.
- Support: Assist Customer Care and CSMs in addressing post-migration technical issues and configuration adjustments.
- Documentation: Maintain detailed documentation of migration steps, issues, and solutions to improve future migrations.
- Cross-functional Collaboration: Work closely with Engineering, Customer Care, and Project Managers to ensure smooth project execution and alignment.
Description du profil
What about you?
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- 3+ years of experience in data migration, platform configuration, or a related technical role.
- Proven expertise in CRM tools and data management processes.
- Familiarity with ETL processes, data integrity principles, and migration tools.
- Strong understanding of databases, data structures, and platform configuration.
- Fluent in English and Dutch
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Detail-oriented with a focus on accuracy and documentation to ensure seamless project execution.
- Strong analytical and troubleshooting skills to resolve migration issues and optimize processes.
Salaire et avantages
Still not convinced?
- A competitive salary package with a bonus system and a referral program
- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
- High flexibility and hybrid work is part of our DNA
- State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm
- Events: team lunches, after work, sports, trips
- Learning opportunities: languages, tech, product, sales techniques, leadership
L'entreprise : Teamis
Lancé en 2021, Team.is est une start-up de recrutement spécialisée dans la chasse et le recrutement de profils IT, Digital, Ingénierie & Supply Chain.
Team.is c'est avant tout une entreprise à taille humaine animée par la passion du recrutement !
Team.is possède l'expertise et l'énergie pour s'attaquer à n'importe quel défi. Mais nous ne sommes pas des robots du recrutement. Nous sommes des consultants qui vivent et respirent ce que nous faisons ! Nous sommes déterminés à réaliser le meilleur travail possible pour cultiver des relations durables avec nos candidats et nos clients.
Team.is c'est avant tout une entreprise à taille humaine animée par la passion du recrutement !
Team.is possède l'expertise et l'énergie pour s'attaquer à n'importe quel défi. Mais nous ne sommes pas des robots du recrutement. Nous sommes des consultants qui vivent et respirent ce que nous faisons ! Nous sommes déterminés à réaliser le meilleur travail possible pour cultiver des relations durables avec nos candidats et nos clients.
Référence : teamis-23257